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【Speech】Shopee Manager Decodes Interview Techniques

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Aaron Kuo, an experienced Business Intelligence Manager at Shopee, was invited to the English Corner held by International Relations, under the Dean’s Office, in order to explain the technique and mindset of interviewing in English for students in the College of Management. Following an introduction by the Deputy Director, Huei-Fang Yang, Kuo passed on his experiences to help the students conquer their interviews using both soft and hard skills.

Kuo explained the six-second principle at the start of the speech. “There are only six seconds to decide whether your resume is worth reading!” Thus, interviewees should simplify resumes to allow interviewers to glean the critical points at first glance; moreover, this is also a standard way to review a prospective employee’s organizational ability. A “CAKE rule” was also provided by Kuo: if the students followed the rule, their resumes would be more convincing, they would brighten their soft and hard skills, and they would be one step closer to their dream jobs.

for Chronological:
Arrange work experiences and excellent performance in chronological order, including competitions and projects. Feature the skills respectively to make the resume straightforward and on point.

A for Action verbs:
Use action verbs to lead the sentence. For example, terms such as “team leader” are too general; turn them into sentences like “leading a team to win a marketing and planning champion.” This will sound much more specific and personalized, and also more impressive.

K for Key phrases:
Read the requirements in the hiring information thoroughly. Furthermore, use the key phrases mentioned in the hiring requirements to describe the interviewee’s skills, character, and suitability to perform the role.

E for Edible length:
Adopt short sentences to illustrate achievements, the way they were carried out, and the final results. Additionally, emphasize the role that the applicant played in the project or accomplishment.

However, how should an applicant prepare for an interview after the resume is sent? Some might prepare based on their resume, and some might search on the internet for interview experience and advice. In addition to these methods, Kuo reminded the students that grasping the three elements of job researching (“FAN+N” – Financial Reports, Articles, News, and Network) is essential. News is the most approachable element, followed by articles in magazines and newspapers, then finally financial reports from the companies. Furthermore, if an applicant has connections to the company, they should use this resource actively and adequately.

Next, Kuo unveiled three important tips for preparing for interviews.

  1. “What are your weaknesses?” is usually the most challenging question to answer. When describing a shortcoming, always remember to explain how the interviewee improved on it through hard work and prove this with examples.
  2. Interviewees should build a link between their own experience and the company’s vision. Moreover, it demonstrates even more enthusiasm if the interviewee can show that they modified their personal plan due to the role’s requirement.
  3. Do homework before the interview in order to learn more about the company and the role. This helps to answer the questions more firmly and confidently, and moreover shows ambition.

Compared to a traditional lecture, a lot of time needed to be dedicated to a Q&A section because the topic applies differently from person to person within the overall concept. It needs to be discussed based on different experiences. Therefore, Kuo invited the students to ask questions about their personal resumes and interviews. This “micro-personalized” Q&A section allowed for more interaction and communication among the participants, and they all commented positively on it. International Relations, which is under the Dean’s Office at the College of Management, actively arranges connections and provides resources for students in the College of Management. All are welcome to participate in these high-quality lectures. It is hoped that students will gain much experience from the lectures and be able to apply it in the future.

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